Birch Lane Reviews
(Rated by 2325 users)
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Payment Methods
- Credit/Debit Cards
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Return Policy4.5
- Price & Quality4.0
- Shipping & Delivery4.3
- Good Value4.3
- Customer Service4.7
Recent Customer Reviews (12)
Germain Riquier
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Laura Potter
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Anne Nord
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Anna Day
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Kristine Rex
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Brandon Lane
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Phillip Wilson
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Jennifer Fink
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Alfie Webb
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Laura Hamilton
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Birch Lane Pricing
Coleman Upholstered Wingback Bed
$629 - $1,299
Llewellyn Genuine Leather Recliner
$1,149 - $1,449
Breena Single Light Glass Dimmable Armed Sconce
$75 - $89
Boden Daybed with Trundle - Twin
$899 - $999
Cowen Table Runner
$28 - $39
Olveston Peonies Centerpiece in Vase
$29 - $32
Momsen Lamp
$57 - $79
Rifle Paper Co. Menagerie 27" L x 27" W Smooth Wallpaper Roll
$1.96/sq. ft.
Deane Cotton Throw Pillow
$28 - $51
Kenzie 1 - Drawer Nightstand
$649
Bernard Wool Blue/White Rug
$259 - $499
Sabine Metal Round Wall Mirror
$204 - $220
Suki Fliptop Outdoor Dining Table
$299 - $399
Loa 6 Piece Cotton Napkin Set (Set of 6)
$29 - $30
Kennard Throw Pillow
$52 - $109
Tyler Seeded Outdoor Metal Hanging Lantern
$279 - $408
Lennon Single Light Dimmable Candle Wall Light
$349
Payment Methods
Accepted Payment Options:
Prices for items on Birchlane.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For Birch Lane credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Birch Lane Pros & Cons
Pros
1
Wide Selection: Offers a broad range of furniture and home goods.
2
Fast and Free Shipping: Provides quick delivery, and shipping is free for orders over a certain amount.
3
Birch Lane Credit Card: Offers 5% back in rewards at Birch Lane and no interest financing if paid in full up to 24 months on qualifying orders.
4
Ease of Use: The website is designed for a smooth shopping experience with honest reviews and expert advice.
5
Customer Support: Provides expert customer support to assist with any issues or queries.
6
Free Design Services: Offers free design services to help customers make informed decisions.
CONS
1
Customer Service Issues: Some customers have reported difficulty in getting responses from customer service, leading to frustration.
2
Defective Merchandise Policy: Consumers have criticized the company's policy for defective holiday merchandise, which can be problematic.
3
Expensive Items: Some customers have found the prices of certain items, such as couches, to be expensive and not worth the cost.
4
Cancellation and Return Issues: There have been complaints about the failure to accept order cancellations made shortly after the order was acknowledged, and issues with returns.
Birch Lane Features and Benefits
Features
Wide Selection
The site offers a broad range of furniture and home goods.
Fast and Free Shipping
Birchlane.com provides quick delivery, and shipping is free for orders over a certain amount.
Birch Lane Credit Card
Customers can apply for a Birch Lane Credit Card, which offers perks such as 5% back in rewards at Birch Lane and no interest financing if paid in full up to 24 months on qualifying orders.
Ease of Use
The website is designed for a smooth shopping experience, with honest reviews and expert advice to help customers make informed decisions.
Seasonal Decor
Birchlane.com offers a selection of seasonal decor to make every day feel extra special.
Customer Support
The site provides expert customer support to assist with any issues or queries.
Free Design Services
Offers free design services to help customers make informed decisions.